Privacy policy

Last Updated: June 17, 2013

This Policy explains how your personal information is collected, used, and disclosed by Wallpaperdirect, Inc., and its subsidiaries and affiliated companies (the “Company” or “We”). This privacy policy (“Policy”) applies to consumer users of the Company’s website www.wallpaperdirect.com (the, “Website”). This Policy does not apply to websites, applications, or services that do not display or link to this statement or that display or link to different privacy statements.

Information collected

When you visit our Website, place an order, request a catalog, otherwise interact with our Website, and/or contact us via email, certain information is or may be collected. Among the types of information that may be collected are the following:

  • If you place an order, we may collect your name, company, address, phone number, email address, billing information, the kind of product purchased and other information about your purchase;
  • If you sign up for emails, we will collect your email address;
  • If you request a catalog, we may collect your name, address, and email address;
  • If you send us an email, we will collect your name, email address, and any information that you may choose to submit with the email message;
  • We may collect information about your use of coupons and other discounts on our online store, including the number of discounts used, interests and shopping preferences; and
  • If you participate in any surveys, contests, wish lists, fundraising, and other voluntary offerings provided on the Website, we will collect any information you submit as part of such offerings.

We may also obtain information from other sources and combine that with information we collect on our Website.

When you visit our Website, some information is automatically collected. For example, when you visit our Website your computer's operating system, Internet Protocol (IP) address, access times, browser type and language, and the website you visited before our site are logged automatically. We also collect information about your usage and activity on our Websites.

  • Cookies. We may automatically collect information using "cookies." Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve our Website and your experience. We use cookies to see which areas and features are popular and to count visits to our Websites.
  • Web Beacons. We may collect information using Web beacons. Web beacons are electronic images that may be used on our Websites or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.
  • Local Shared Objects. We may use local shared objects, also known as Flash cookies, to store your preferences such as volume control or to display content based upon what you view on our sites to personalize your visit. Third party partners provide certain features on our Website and display advertising based upon your Web browsing activity using Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and way in which data is stored. Cookie management tools provided by your browser usually will not remove Flash cookies. To learn how to manage privacy and storage settings for certain Flash cookies click here: https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118

Third Party Cookies

We may also use third parties to serve cookies our Website. Certain third parties may automatically collect information about your visits to this and other websites, your IP address, your ISP, the browser you use to visit our Website (but not your name, address, email address, or telephone number). They do this using cookies, clear gifs, or other technologies. Information collected may be used, among other things, to better understand the usage and visitation of our Website and the other sites tracked by these third parties. This policy does not apply to, and we are not responsible for, cookies or clear gifs in third party ads, and we encourage you to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technology. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here: http://www.aboutads.info/choices/.

Use of information we collect

We use personal information collected through our Website for purposes described in this Policy or disclosed to you on our Website or in connection with our services. For example, we may use your information to:

  • operate and improve our Website, products, and services;
  • understand you and your preferences to enhance your experience and enjoyment using our Website, products, and services;
  • process and deliver contest entries and rewards;
  • respond to your comments and questions and provide customer service;
  • provide and deliver products and services you request;
  • to send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • communicate with you about new contests, promotions, rewards, upcoming events, and other news about products and services offered by our Company and our selected partners;
  • link or combine it with other personal information we get from third parties, to help understand your needs and provide you with better service.

We may store and process personal information in the United States and other countries.

Sharing of personal information

We do not share your personal information with third parties other than as follows:

  • with your consent;
  • with third party vendors, consultants and other service providers who work for us and need access to your information to do that work;
  • to (i) comply with laws or to respond to lawful requests and legal process, (ii) to protect the rights and property of the Company our agents, customers, members, and others including to enforce our agreements, policies and terms of use or (iii) in an emergency to protect the personal safety of the Company, its customers, or any person; and
  • in connection with or during negotiation of any merger, financing, acquisition, or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company.

We may also share aggregated or deidentified information with our third party partners to analyze how our Website are used and to provide you with additional information that may be of interest to you.

Security of your personal information

We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

Your information choices and changes

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. You may also send requests about your contact preferences and changes to your information including requests to opt-out of sharing your personal information with third parties by emailing help@wallpaperdirect.com.

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.

Changes to this policy

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used. If we make any material changes in the way we use your personally identifiable information, we will notify you by sending you an email to the last email address you provided to us and/or by prominently posting notice of the changes on our Website. Any changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an email notice to you or thirty (30) calendar days following our posting of notice of the changes on our Website. These changes will be effective immediately for new users. If you object to any such revisions you must cease using our Website. Continued use of our Website following notice of any such revisions shall indicate your acknowledgement of such revisions and your agreement to be bound by the terms and conditions of the revised Privacy Policy.

European users

YOU EXPRESSLY CONSENT TO COMPANY’S PROCESSING OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY. YOUR PERSONAL INFORMATION MAY BE PROCESSED BY COMPANY IN THE COUNTRY WHERE IT WAS COLLECTED AND IN THE UNITED STATES. UNITED STATES LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY.

IF YOU REPRESENT AN ORGANIZATION, YOU WILL BE RESPONSIBLE TO ENSURE THAT EACH MEMBER OF YOUR ORGANIZATION (INCLUDING EMPLOYEES AND CONTRACTORS) ABOUT WHOM PERSONAL INFORMATION MAY BE PROVIDED TO COMPANY HAS GIVEN HIS OR HER EXPRESS CONSENT TO COMPANY'S PROCESSING OF SUCH PERSONAL INFORMATION.

Children under the age of 13

We do not intentionally gather personally identifiable information from visitors under the age of 13. If you believe your child has provided us with any personally identifiable information, please contact us at: help@wallpaperdirect.com.

Questions

If you have any questions about this Policy, please contact us at help@wallpaperdirect.com.